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SHIPPING & RETURNS
[/vc_column_text][/vc_column][vc_column width=”3/4″][vc_column_text]We love EcoJoe® and we want you to be as happy with him as we are.
SHIPPING. We ship mostly via USPS. On some larger orders, we ship with Fedex. Orders ship from our South San Francisco studio, California.
INTERNATIONAL SHIPPING. We are happy to ship to internationally to most countries so please contact us for a quote on shipping. International sales are final.
If you are interested in receiving your order in a different US location, you can use a service such as www.usgobuy.com. This will allow you to create your own US address with which you can order through our website. Please note that we are not affiliated with any such shipping service. Orders shipped to any destination other than the US are final sale and exempt from returns.
RETURNS. If you are not happy with EcoJoe®for any reason, we gladly accept the return of any product for an exchange or full refund within 7 calendar days of your order’s arrival. The items must be unused and undamaged. If your product arrives damaged, please take photos of the shipping containers immediately. We must have photographic evidence for your replacement.